Common Questions

This is all about questions and related answers.
What is an LED?
How is an LED sign, or digital billboard, constructed?

Broadly speaking, LED billboards have three main components-the LED modules, the internal controllers and power supplies, and the outer cabinet-all of which are manufactured and assembled at Watchfire's Danville, IL headquarters. We differ from many "distributors" who import components and handle some light assembly. Watchfire Digital Outdoor is a vertically integrated manufacturer. We engineer our own products, write and support the software that runs them, and we build our products from start to finish.

The LED module is also composed of three main pieces - a module tray, the circuit board (which holds the LEDs and circuitry), and a louver which snaps over the tray and circuit board to provide protection from impact and provide contrast for the LEDs. Each Watchfire LED module is encapsulated in a thick bed of silicone gel, sealing out moisture so thoroughly our boards can actually operate underwater for months on end. We know of no other product that can withstand such a rigorous test.

Some internal components are built at Watchfire's Danville, IL headquarters. Others are sourced from the world's premier Tier 1 vendors.
Watchfire Digital Outdoor billboards are built to last. We use solid welds, not "pop" rivets. We design for high-inrush current and high-voltage protection. We use stronger, heavy-walled aluminum extrusions with monocoque construction instead of cheaper sheet metal or fabricated metal cabinets. Plus, our LED and component supply chain comprises the finest Tier 1 manufacturers the world has to offer.

Our LED signs have a clean design, both mechanically and electronically. Minimal parts count and connectors combined with simplified construction results in lower predicted failure rates and better overall operation.

Because of the advanced engineering and manufacturing of Watchfire LED signs, we were the first to offer a 5-year warranty, the finest in the industry.




What are the product options?
What is pixel pitch?
Is the cost of digital billboards coming down?

The cost of digital LED boards has leveled significantly. There have been moderate price reductions in recent years but billboard operators who have premium locations, which can be permitted for digital billboards, can earn far more in revenue by moving ahead quickly than they could hope to save in several years of price reductions. In other words, the opportunity cost greatly exceeds potential savings. Most billboard operators report a 6 - 10x increase in revenue per board after converting from traditional to digital faces.

With Watchfire's new E-16mm boards the savings can be even greater. Our 3rd generation technology offers an alternative approach to resolution with at an attractive price point. These digital boards don't just improve your image; they make your bottom line look better too.




Are digital billboards susceptible to vandalism or severe weather damage?

Watchfire digital billboards have been tested extensively, operating in extreme conditions: 180 days completely submerged underwater, 60 days of salt spray and temperatures as low as -40° F.

What's more, Watchfire is the only digital outdoor manufacturer to fully encapsulate the LED board in a thick bed of silicone gel. This unusual protection helps seal the components from the elements to improve the durability of the board.


The tray and louver assemblies of each module are manufactured using a matte polycarbonate plastic, which is nearly unbreakable. This polycarbonate packaging protects the LEDs from most projectiles. There are occasions when a precise hit can cause damage, but those are rare. In the event that there is damage, it is typically limited to a single module. This means that the whole sign is rarely damaged and just a single module is usually replaced.




How can I be sure my digital outdoor board is operating properly 24 hours a day? What proof-of-performance is provided?
How long does an LED sign last?
Will the weight of an LED sign require structural changes to an existing billboard?
How is content sent to a digital billboard?
Does Watchfire provide software training?
What kind of files will display on a Watchfire Digital Outdoor board?
Is financing available?
What kind of warranties are available?
How about after I buy a sign? What kind of service, maintenance and technical support are available?
What's the difference between digital outdoor and "on-premise" LED signs?

Digital Outdoor: A digital LED billboard that is used to display multiple advertisers' messages, typically located off-premise (in other words, it's not located on a business' property but is located some distance away, more visible to traffic and the public). Billboard operators sell media space on the digital billboard to advertisers.

 

On-premise LED Signs: A digital LED sign located outdoors on the premises of a business, typically mounted on the building, in a monument display or on a set of posts, used by the business owner or organization to directly promote their specific business or organization. On-premise LED signs can usually use animation, scrolling, or full-motion video, depending on local zoning regulations.

 

If you're looking for an on-premise LED sign for your business, visit the Watchfire Signs website to learn about our sister products.




Why should I consider Watchfire's 3rd Generation Digital Billboards?
I'm ready to take the next step. What should I do?